Rose was very professional throughout the entire process (our home was on the market for seven months). During this lengthy and sometimes frustrating and/or disappointing process, Rose continued to offer suggestions and encouragement. My husband was also experiencing some serious health issues. Rose kept in constant contact through phone calls, texts and emails She also helped me with my first experience on Craig's list which allowed me to sell a number of items at the price I asked. Hooray! Since the sale Rose has continued to check on my husband's health and our overall progress. I consider her a friend as well as our sales' agent.